This bugzilla service is closed. All entries have been migrated to https://gitlab.com/libeigen/eigen
Bug 1640 - Faulty/missing SPF configuration causes bugtracker emails to be classified as spam
Summary: Faulty/missing SPF configuration causes bugtracker emails to be classified as...
Status: NEW
Alias: None
Product: Eigen
Classification: Unclassified
Component: General (show other bugs)
Version: unspecified
Hardware: All All
: Normal Unknown
Assignee: Nobody
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-12-07 15:14 UTC by patrikhuber
Modified: 2019-12-04 18:15 UTC (History)
4 users (show)



Attachments
Warning (158.32 KB, image/jpeg)
2018-12-07 15:16 UTC, patrikhuber
no flags Details
Log overview (131.88 KB, image/jpeg)
2018-12-07 15:16 UTC, patrikhuber
no flags Details
Log detailed (213.53 KB, image/jpeg)
2018-12-07 15:16 UTC, patrikhuber
no flags Details

Description patrikhuber 2018-12-07 15:14:53 UTC
Hi,

This is a bug about the bugtracker itself (and/or the http://eigen.tuxfamily.org domain configuration).

Gmail classifies emails from the Eigen bugtracker (this one) as likely spam. This is very likely because of a faulty or missing SPF configuration. Basically a record needs to be added to the domain's DNS record so that clients receiving the email can verify if the server that the email is coming from is allowed to send that email from the domain.

See the two screenshots for how it looks e.g. in Gmail, but many (most?) email providers will give emails that do not pass the SPF a very high spam-likelyhood.

See e.g. this for more info on SPF: http://www.openspf.org/SPF_Record_Syntax

The same has happened in the past with emails from the Eigen mailing list too actually, it hasn't happened recently I think (because I told Gmail to explicitly classify them as not-spam), but it might be worth checking.
Comment 1 patrikhuber 2018-12-07 15:16:11 UTC
Created attachment 904 [details]
Warning
Comment 2 patrikhuber 2018-12-07 15:16:25 UTC
Created attachment 905 [details]
Log overview
Comment 3 patrikhuber 2018-12-07 15:16:38 UTC
Created attachment 906 [details]
Log detailed
Comment 4 Nobody 2019-12-04 18:15:15 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to gitlab.com's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.com/libeigen/eigen/issues/1640.

Note You need to log in before you can comment on or make changes to this bug.